Privacy Policy & Terms & Conditions

Privacy Policy

1. Information We Collect

We collect information you provide directly and information generated by your use of the Service:

• Account information: name, email address, work and cell phone numbers, password (stored hashed, never in plain text), and role.
• Entity information: company/organization name and related registration details submitted when you register or manage an entity on the platform.
• Communication preferences: whether you have opted in to email and/or SMS text notifications.
• Platform activity: data products you publish, subscribe to, or download; billing and usage records; login and security events (including two-factor authentication status).
• Technical data: IP address, browser type, and similar diagnostic information collected automatically for security and troubleshooting.

2. How We Use Your Information

• To create and administer your account and your entity's access to the platform.
• To process, host, and facilitate the exchange of data products between publishers and subscribers on the platform.
• To send transactional and account notifications — such as new data availability, billing notices, and security alerts — by email and/or SMS, based on the preferences you set in your profile.
• To verify your identity, secure your account (including two-factor authentication), and prevent fraud or abuse.
• To calculate billing and usage, and to communicate with entity administrators about invoices and account status.
• To comply with legal obligations and enforce our Terms & Conditions.

3. How We Share Information

As a data brokerage platform, the core function of the Service is to enable entities to publish and subscribe to data products. We share information as follows:

• Data products you publish: shared with subscribing entities strictly as configured by your entity's publishing settings and any applicable data product agreement.
• Account/profile information: never sold. Shared only with your own entity's administrators, platform staff for support and compliance purposes, and service providers who help us operate the platform (e.g. email delivery, SMS delivery via Twilio, hosting/database providers), under confidentiality obligations.
• Legal requirements: we may disclose information if required by law, subpoena, or to protect the rights, property, or safety of the Service, our users, or the public.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to the same privacy commitments described here.

We do not sell your personal contact information (name, email, phone number) to third parties, and we do not share SMS opt-in consent or mobile phone numbers with third parties for their own marketing purposes.

4. Data Retention

We retain account and entity information for as long as your account is active and as needed to comply with legal, accounting, or reporting obligations. You may request deletion of your account as described in Section 6 below, subject to records we are required to retain by law or active contractual obligation.

5. Data Security

We use industry-standard safeguards, including password hashing, optional two-factor authentication, and encrypted transport (HTTPS), to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices & Rights

• Notification preferences: manage email and SMS notification opt-in/opt-out at any time from your Profile page.
• SMS opt-out: reply STOP to any text message to stop receiving SMS messages at any time (see Section 12).
• Access/correction: update your profile information directly, or contact us at the address below.
• Deletion: request deletion of your account by contacting us at support@ciprios.com.

7. Children's Privacy

The Service is intended for business use by adults and is not directed to individuals under 18. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

Questions about this Privacy Policy? Contact us at support@ciprios.com or 346.600.9562, or by mail at 8127 Glencrest St, Houston, TX 77061.

Terms & Conditions

1. Acceptance of Terms

By accessing or using Ciprios Data Brokerage (the "Service"), you agree to be bound by these Terms. If you are using the Service on behalf of an organization ("Entity"), you represent that you have the authority to bind that Entity, and "you" refers to both you and the Entity.

2. Description of Service

The Service is an online data brokerage platform that allows registered Entities to publish, discover, subscribe to, and exchange data products, subject to platform review and approval. Platform staff may review and approve or reject Entity registrations and data products at their discretion.

3. Accounts & Entity Registration

• You must provide accurate, current information when creating an account and registering an Entity.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
• Entity registrations are subject to approval, and access to certain features (e.g. publishing data products) may be limited or "pending" until approved.
• We recommend enabling two-factor authentication to help secure your account.

4. Data Products & Publisher Responsibilities

• If you publish data products on the platform, you represent that you have all necessary rights, licenses, and consents to publish and distribute that data.
• You are responsible for the accuracy, legality, and compliance of any data you publish, including compliance with applicable data protection, privacy, and export laws.
• We reserve the right to review, suspend, or remove any data product that violates these Terms or applicable law.

5. Fees & Billing

Certain data products and platform features may be subject to fees as described in your Entity's billing arrangement or the relevant data product listing. Fees are calculated and invoiced as described in your account dashboard. Failure to pay may result in suspension of access.

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
• Attempt to gain unauthorized access to any account, data product, or system on the platform.
• Publish or upload data you do not have the right to distribute, or data that infringes third-party rights.
• Interfere with or disrupt the integrity or performance of the Service.

7. Disclaimer of Warranties

THE SERVICE AND ANY DATA PRODUCTS MADE AVAILABLE THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY DATA PRODUCT PUBLISHED BY A THIRD-PARTY ENTITY ON THE PLATFORM.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Ciprios SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9. Termination

We may suspend or terminate your account or your Entity's access to the Service at any time for violation of these Terms, non-payment, or at our discretion with reasonable notice. You may stop using the Service and request account closure at any time.

10. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws principles, and any disputes shall be resolved in the state or federal courts located in Harris County (Houston), Texas.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

12. SMS / Text Messaging Terms

If you opt in to SMS notifications from your Profile page, the following terms apply in addition to the Privacy Policy and Terms above:

• Consent: By checking "Text me" and providing your cell phone number, you consent to receive automated transactional SMS text messages from Ciprios Data Brokerage related to your account, such as new data availability and billing notices. Consent is not a condition of purchase.
• Message frequency: Message frequency varies based on your account activity and notification preferences.
• Message & data rates: Message and data rates may apply. Charges are determined by your mobile carrier and plan.
• Opt-out: You can opt out at any time by replying STOP to any message, or by unchecking "Text me" in your Profile. After opting out, you may receive one final message confirming your opt-out.
• Help: Reply HELP to any message for assistance, or contact us at support@ciprios.com / 346.600.9562.
• Carriers: Carriers are not liable for delayed or undelivered messages. Supported carriers may change without notice.
• No sharing for marketing: Your mobile phone number and SMS opt-in status will not be shared with third parties or affiliates for their own marketing or promotional purposes.

13. Contact Us

Questions about these Terms? Contact us at support@ciprios.com or 346.600.9562, or by mail at 8127 Glencrest St, Houston, TX 77061.